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FAQ

We are a small start-up accounting firm. Will you work with us?

Yes. Absolutely. We work with accounting firms of all sizes across the UK. We offer the same undivided attention irrespective of the size of your practice. Infact, many firms have started small with us and grown on to become large well-established practices.

We are an accounting practice. How can we trust that you will not take clients away from us?

We have been serving accountancy firms across the world since 2004. Many of our clients have remained with us for more than 10 years. The reason why they trust us is because, we function as their back office whilst they deal with their clients. This is our standard operating procedure. In addition, our agreement covers all areas of mutual non-competition, non-solicitation and non-disclosure. We are happy to provide references of accounting practices. So, you can trust us 100%.

What is your data security guarantee?

Integra is ISO 27001 security certified organisation. ISO 27001 is the global gold standard for securing information. Integra Global Solutions operates as a data secure organization using the information security management framework stipulated by ISO 27001.

Very few companies actually achieve ISO 27001 certification. According to ISO.org, only 28,426 companies worldwide were certified in 2016 -- among them Xerox, Pfizer and Vodafone. We are also proud to be among the select group of companies who care about customer’s data. We are fully compliant to GDPR data protection regulations and we are information commissioner’s office registered UK organisation. For more information about our data security measures please view the following link. Integra data security and protection measures.

How competent and qualified are your accounting staff?

All our offshore (India) accountants have several years of accounting experience and are formally qualified at university. They have worked on UK accounting projects for many years. All the new staff are trained for UK accounting rules and regulations by UK qualified accountants. Work will be fully reviewed by UK qualified accountants before it reaches you. Our UK accountants are accredited by ACCA and CIMA.

We are a UK Limited company. We want full-service accounting and act as our representative for any enquiries. Can you do that?

Absolutely. We can work with you, as long as you are not a client of an accounting firm whom we work with. We can manage your bookkeeping, prepare and file your VAT returns, produce monthly management reports, and prepare your yearend accounts. We are registered agents with HMRC and so we can also file your accounts online. We can also manage enquiries from HMRC and Companies house on your behalf.

What are your service terms? What is our commitment in the outsourcing engagement?

Generally, the level of commitment is based on the size of engagement. For most hourly and monthly plans, it is just 30 days’ notice. However, if the engagement is large, then we will have to work on a yearly contract to protect interests of both parties.

We do not believe in tieing-in our clients against their wish. We know that the success of outsourcing is based on trust, understanding and success for both parties.

Would you prefer working on online accounting software over desktop accounting software?

We do not have a preference of one over the other. We have experience with both online and desktop software. If you prefer to use online accounting software (example: Xero, QuickBooks online), just give us access permission and we will start the work. When the work is completed, we will inform you and you can login and view the reports.

Who are your main clients? What is their profile?

Majority of our clients are accounting firms and small to medium sized companies in the UK.

Why small companies should choose us?

Whilst most outsourcing companies prefer to work with larger companies, we are absolutely delighted to work with start-ups and small companies. We passionately believe that they are just laying the foundation for a large successful corporate company of the future. That is why we offer the same undivided attention and care to our smaller clients.

Why large companies should choose us?

If you represent a larger corporate, and you want a good honest accounting outsourcing firm, who will do absolutely wonderful work, personal care and will do everything to please you, then do not hesitate to contact us. In addition, we bring in futuristic technology expertise such as robotic process automation, machine learning and artificial intelligence.

Why should I choose you than any of your competitors?

I am sure most of our rivals are good, well-meaning businesses as well. We can only talk about us. We are honest people with good work ethics, strong client focus and a UK based support team. We will always give that little bit extra personal care to put a smile on your face. Whilst we are fully rooted in traditional outsourcing, we also bring latest technology by employing tools such as robotic process automation, machine learning and artificial intelligence to offer you a fully futuristic solution. We are sure that you will be happy by choosing us.

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Testimonials

I have used Integra Global Solutions as an outsourced accounting firm for the past 3 years. During that time, they have provided complete monthly management accounts, preparation of VAT and tax returns, submission of accounts and other regulatory material to HM Revenue and Customs.

Balance The Clinic stars

I had to be careful about choosing my outsourcing partner because of UK data protection regulations. I have chosen Integra because I am convinced that their data protection policies are stringent.

Hampshire stars
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