We are a small start-up accounting firm and in the process of adding new clients. Will outsourcing work for us and will you help us?
Outsourcing used to be available only for a few large global corporates, till a few years ago. But nowadays, even small start-ups and one man bands can benefit from outsourcing.
We will be glad to help in the start-up stage and work your way through to become a bigger business. Infact, it is much better to start using the outsourcing route in the early stages of the business than finding a way to fit after establishing it.
We are a small business and we want monthly bookkeeping to be done, quarterly VAT returns, and end of the year accounts to be prepared and act as our representative for any enquiries. Can you do that?
We can do everything that you asked for except acting as your representative for enquiries. It is because, we are an accounting outsourcing company and our accountants work from India and we can not represent you in UK.
However, we work with several UK accounting firms and they will be more than glad to do this on your behalf for a small additional fee for their review and representation time.
We are an accounting practice and we have a few hundred clients. Our biggest worry about outsourcing is about you taking away our clients. How can we trust you?
This is the single biggest fear of majority of accountants in UK. It is totally unnecessary because, our standard agreement will cover all the areas of mutual non-competition, non-solicitation and non-disclosure. Being an outsourcing company, our strength is doing the back-office work and we will do it very well.
Even amongst you’re employees, there may be a slight chance of them stealing away your clients, but with us it will never ever happen and you need no worry whatsoever. We will stay behind and only work on your directions. You will be the single point of contacts for us. Your clients need not know that we exist. We will prepare a list of questions/clarifications while doing accounts and send it to you. You can then go back to your clients, get the reply and then send it to us. It is as good as you having your own team in a far away location.
How competent are your bookkeepers and accountants? Are they qualified from UK?
No. Our accountants are not qualified from UK. But all of them are fully qualified accountants from universities in India and are selected through various rounds of rigorous tests. They are trained for UK accounting rules and regulations by UK qualified accountants. All of their work will be fully reviewed by UK qualified accountants before it reaches you.
How secure is our data? What about data protection regulations? How can you guarantee safety of our data?
We are registered with information commissioner’s office for data protection and we abide by all the regulations to ensure absolute safety of your data. We are a US corporation with UK branch and we are aware of all the responsibilities of data security and that’s why we have implemented several levels of security during transmission and also storage. For more information about our data security measures please view the following link. Integra data security and protection measures.
Who are your main clients? What is their profile?
Majority of our clients are accounting firms and small/medium sized businesses in UK. It doesn’t mean that we drive large corporates’ away. They just seem to have a likening to pay larger bills J with larger outsourcing firms, believing they will get a better service. We can provide as much good, if not better service at a much lesser price.
If you represent a larger corporate, and you want a good honest accounting outsourcing firm, who will do absolutely wonderful work, personal care and will do everything to please you, then do not hesitate to contact us.
Do you offer a free trial of your services?
Yes. We do offer a free trial of our services and this is only for accounting firms. We are glad to do a complete job for free for you and this will help you understand our quality of service. We are sorry to restrict this only for accounting firms because, with businesses it is difficult for us to establish the effort required. But we are glad to consider this on a case-by case basis. If you are in doubt, please ask me. It is more than likely that we will do a free trial.
What are your service terms? What is our commitment in the outsourcing engagement?
Generally the level of commitment is based on the size of engagement. For start-ups and for monthly plans, it is just 30 days notice. However, if the engagement is large, then we will have to work on a yearly contract to protect interests of both parties.
We do not believe in tieing-in our clients against their wish. We know that, the success of outsourcing is based on trust and understanding between the parties.
Why should I choose you than any of your rivals?
I am sure majority of our rivals do very well. We don’t want to bring down their qualities. We can only talk about us.
We are honest people with good work ethics, strong client focus and a UK based support team. We will always give that little bit extra personal care to put a smile on your face. We are very sure you will not regret choosing us.
Not sure if we managed a good sales pitch here.
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